We Want You To

BE: Supported

Website Support Options

We offer several ongoing support options to help you keep your web presence secure, up to date, getting exposure, growing customers, and performing at its best!

Option 1: Retainer Program

  • Purchase a set number of hours each month (minimum 5 hours).
  • Reduced hourly rate.
  • Priority access — your requests move to the front of the line.
  • Response time within 24–48 hours (Mon–Fri).
  • Cancel anytime.
  • Hours do not roll over month-to-month.

Best for clients who anticipate regular updates or want the peace of mind of priority access.

Option 2: On-Demand Support

  • Flexible “as-needed” updates, additions, or fixes.
  • Billed at our standard hourly rate.
  • Requests are scheduled in order received, depending on current workload.
  • Each request will include an estimate of hours for your approval before work begins.
  • Hours are tracked and billed upon completion (payment due upon receipt).

Best for clients who need occasional updates and prefer a pay-as-you-go approach.

Option 3: Care & Maintenance Package (Custom)

  • Ongoing website care tailored to your specific needs.
  • Includes updates, backups, monitoring, and small edits.
  • Offered as 6-month or 1-year agreements.
  • Custom pricing will be quoted based on the scope of your requirements.
  • Learn More about our Maintenance Packages and Offerings!

Option 4: Prepaid Hourly Blocks (Custom)

  • Purchase a block of hours (e.g., 10, 20, 40) at a reduced rate.
  • Hours can be used anytime within the agreement period.
  • Offered as 6-month or 1-year agreements.
  • Custom pricing will be quoted based on your specific needs.

Option 5: Value-Based SEO & Growth Packages (Custom)

  • Ongoing SEO, content, and growth strategies tailored to your business.
  • Bundled services may include keyword optimization, reporting, and marketing enhancements.
  • Offered as 6-month or 1-year agreements.
  • Custom pricing will be quoted to match your specific goals and needs.

Next Steps

We’re happy to continue supporting your website under any of these options:

  • Retainer Program and Custom Packages (Care, Prepaid Blocks, SEO): Require a signed agreement.
  • On-Demand Support: Does not require a signed agreement, though we will confirm approval for each request before beginning work.

Don’t Get Caught with your Website Offline!

Avoid the pitfalls of website downtime.

Your website serves as the digital storefront of your business. Imagine if that storefront were closed or malfunctioning; it would deter potential customers just as effectively as a physical “Closed” sign. At Build Epic Consulting, LLC, we recognize the pivotal role your website plays in attracting and retaining customers. Our comprehensive range of services encompasses everything from website maintenance and WordPress security to content and design updates, WordPress updates, security scans, secure hosting and backups, speed optimization, spam control, search engine optimization, and content marketing management. With our dedicated team at your service, you can rest assured that your website will remain operational and optimized, allowing you to focus on what matters most: growing your business.

We take a personalized approach to every project, taking the time to understand your unique needs and goals. With our industry insights and proven strategies, we’ll help you establish a visible connection with your target audience and achieve your business objectives.

So, if you’re ready to take your digital marketing to the next level, let’s talk. Contact us today to learn more about our services and how we can help you build a stronger online presence.

Boost Your Website’s Vitality with Build Epic Consulting

Empower Your Web Presence with Build Epic Consulting as Your Maintenance Partner. Our dedicated team of professionals is poised to deliver exceptional results, ensuring your website remains optimized and operational at its peak performance.